TERMS OF USE

Human Systems Risk Lab LLC — Effective March 2026

ABOUT THESE TERMS

These Terms of Use govern your use of the Human Systems Risk Lab diagnostic platform, case library, self-service document tools, and website at thehumansystemsrisklab.com and cases.thehumansystemsrisklab.com. By using any part of the HSRL platform you agree to these terms. If you are using the platform on behalf of an organization, you agree to these terms on behalf of that organization.

Human Systems Risk Lab LLC is an Arizona limited liability company. References to HSRL, we, or us throughout these terms refer to Human Systems Risk Lab LLC.

THE DIAGNOSTIC INSTRUMENT

The HSRL five-condition diagnostic is free, public, and anonymous. No account is required. No personal information is collected or retained from diagnostic sessions. Your diagnostic inputs are used to generate your result and, if you purchase a document, to generate that document. They are not stored by HSRL after your session ends.

The diagnostic is a structural assessment instrument, not a legal opinion, engineering assessment, or formal audit. The findings it produces reflect the structural governance conditions present or absent in the system you are assessing, based on the answers you provide. The accuracy of the findings depends on the accuracy of your answers. HSRL does not independently verify the answers provided in a self-service diagnostic session.

The diagnostic is designed to be run on automated or semi-automated systems. Running it on a system you do not have knowledge of, or providing inaccurate answers, will produce findings that do not reflect the actual governance state of that system. You are responsible for the accuracy of the answers you provide.

SELF-SERVICE DOCUMENTS

The three self-service documents — the Executive Governance Briefing (DOC-01), the Structural Governance Assessment Report (DOC-02), and the Procurement Assessment Letter (DOC-03) — are generated from the answers you provide during your diagnostic session. They are not reviewed, verified, or certified by HSRL staff. Every self-service document carries an unverified watermark that cannot be removed. This watermark accurately reflects the document's evidentiary status.

Self-service documents are appropriate for internal review, preliminary procurement preparation, legal orientation, and understanding your system's structural exposure before engaging a practitioner. They are not appropriate for regulatory submissions, OIG complaints, formal legal proceedings, or any context that requires independently verified findings. Misrepresenting a self-service document as a verified HSRL finding undermines the integrity of the framework and is a violation of these terms.

Each document purchase allows one download per document type. Bundle purchases allow one download of each of the three document types. If you experience a technical failure that prevents download after confirmed payment, contact HSRL at thehumansystemsrisklab.com/contact and we will resolve it.

Payments are processed by Stripe. HSRL does not store payment card information. Purchases are non-refundable except in the case of confirmed technical failure that prevents document access. Government and institutional buyers may request bank transfer or invoiced payment by contacting HSRL directly.

INTELLECTUAL PROPERTY

The HSRL diagnostic framework, the five-condition methodology, the Structural Governance Ledger architecture, the GPWS scoring system, the 380-case dataset and all case classifications, the Q_FINDINGS text, the document templates, and all content generated by the HSRL platform are the proprietary intellectual property of Human Systems Risk Lab LLC and are protected by copyright, trade secret, and applicable intellectual property law.

You may use self-service documents you have purchased for your own internal and institutional purposes. You may share documents you have purchased with third parties in the normal course of your professional work. You may not reproduce, resell, license, sublicense, or use HSRL documents or methodology as the basis for a competing product or service without written permission from HSRL.

The case library is free and publicly accessible. You may reference individual cases and cite the HSRL dataset in your own work with attribution. You may not systematically extract, scrape, or reproduce the full dataset without written permission from HSRL.

Text selection is disabled on the diagnostic platform and case library. This is an IP protection measure. Circumventing it to extract platform content at scale is a violation of these terms.

THE CASE LIBRARY AND DATASET

The HSRL 380-case dataset is a structured empirical dataset of automated system governance outcomes, classified against the five-condition framework. Every case is independently scored against the framework with documented evidentiary sources. The dataset spans 22 domains, 30 or more countries, and 97 years of operational history.

Case classifications reflect the HSRL framework applied to publicly documented case records. They represent HSRL's analytical determinations based on available evidence and are not legal findings, judicial determinations, or official government assessments. If you believe a case classification contains a factual error, contact HSRL at thehumansystemsrisklab.com/contact with your name, the case name, the specific determination you believe is incorrect, and the evidentiary basis for your position. HSRL reviews all substantive submissions.

VERIFIED PRACTITIONER DIAGNOSTICS

Practitioner-issued Governance Condition Records are produced by HSRL-certified practitioners operating under the HSRL methodology. They are distinct from self-service documents. A GCR is independently verified, evidence-cited, SHA-256 signed, and filed to the Structural Governance Ledger. It has institutional standing in procurement, oversight, and legal contexts that self-service documents do not.

HSRL practitioners are independent professionals licensed to use the HSRL methodology. HSRL is not a party to engagements between practitioners and their clients except to the extent that HSRL issues and maintains the Structural Governance Ledger record. Practitioners are responsible for the accuracy and integrity of the diagnostics they conduct and the records they issue.

LIMITATIONS AND DISCLAIMERS

HSRL diagnostic findings — whether from the self-service instrument or a practitioner engagement — identify structural governance conditions. They do not predict whether a specific system will cause harm, guarantee that a system with all conditions present will not cause harm, or constitute legal advice about the lawfulness of any system or deployment decision.

The HSRL dataset is built from publicly documented cases. The accuracy of the dataset depends on the accuracy of the public record. HSRL makes reasonable efforts to ensure the accuracy of case classifications but cannot guarantee that every classification reflects the complete evidentiary record of every case.

The platform is provided as-is. HSRL makes no warranty that the platform will be available without interruption, that documents will be generated without error, or that the platform will meet every user's specific requirements. In the event of a technical failure affecting a paid transaction, HSRL's liability is limited to the amount paid for that transaction.

Nothing in these terms limits HSRL's liability for fraud, willful misconduct, or any liability that cannot be limited by law.

INDEPENDENCE POLICY

HSRL does not offer vendor-embedded diagnostic products. HSRL does not accept payment from system vendors in exchange for diagnostic findings or case classifications. HSRL's independence from the vendors whose systems may be assessed using the platform is structural, not merely claimed, and is maintained as a condition of the platform's integrity.

HSRL is not affiliated with any law enforcement agency, government body, technology vendor, or commercial entity whose systems may be assessed using the platform. The diagnostic findings produced by the platform are not influenced by any party other than the person running the diagnostic and the validated dataset against which results are assessed.

GOVERNING LAW

These terms are governed by the laws of the State of Arizona, United States. Any dispute arising from these terms or your use of the HSRL platform that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.

CONTACT

Human Systems Risk Lab LLC thehumansystemsrisklab.com/contact

If you have questions about these terms, a dispute about a transaction, a question about case classification accuracy, or an inquiry about practitioner certification or methodology licensing, contact HSRL through the website. We respond to all substantive inquiries.